Senior Salesforce Production Support Engineer – CRM, BPM & Application Operations

• As a Senior Software Engineer and a member of the Application Operations Service and Quality Engineering – Customer Relationship Management and Business Process Management (AOSQE CRM BPM) Production Support Team, utilize knowledge of technology, processes, products, people, and quality concepts.

• Ability to work and communicate directly with business partners in business terms with minimal supervision.

• Demonstrate initiative, accept responsibility, and be accountable for results.

• Support the Salesforce.com platform and the back-end administration applications used to support its functionality.

• Provide critical day-t...