Senior Role in Passenger Marketing

Make a significant impact on passenger experiences at the Greater Toronto Airports Authority as a Senior Representative in Passenger Insights and Marketing. This full-time hybrid role focuses on developing innovative programming and managing vital partnerships.

Reporting to the Manager of Passenger Insights and Marketing, you will spearhead projects aimed at engaging airport passengers more effectively. Your work will involve analyzing passenger feedback and implementing key marketing strategies. Your strong background in customer service and project management is essential for creating meaningful enhancements for travelers at Toronto Pearson.

Key Responsibilities:
• Establish and maintain partnerships with various internal departments
• Lead efforts to improve passenger satisfaction through new initiatives
• Manage involvement in programs like Skytrax and JD Power
• Oversee communications related to marketing awards
• Conduct res...