Senior Resolution Officer Lead

Opportunity

We are looking for a Senior Resolution Officer Lead to support the Finance and Business Partners of FSS (Financial Shared Services) Accounting Services with respect to the provision of the Specialized Services provided by FSS.

Responsibilities

• Organizing, implementing, directing and evaluating the organization’s administration function and performance.
• Responsible for the ownership of journal entry and Accounts Receivable processing. The role also serves as the first point of escalation for business partners/business units for problem resolution, both for journal entry processing and accounts receivable. Acts as Journal Entry & AR COE Expert for client and partner issues, ensuring identification of continuous improvement opportunities, development of action plans and solutions through established metrics and reporting processes.
• Managing staff performing office support duties and assisting office staff with day-to-...