Senior QA Automation Engineer - Genesys Cloud (Toronto)

Join Genesys as a Senior QA Automation Engineer and enhance real-time routing for global customer interactions. Leverage your Java skills to ensure system accuracy and performance.

In this senior role, you will oversee the quality strategy for a cutting-edge event‑driven routing engine. Key tasks include designing comprehensive tests, ensuring system functionality and reliability, and collaborating with engineering teams to enhance CI/CD pipelines. Your contributions will have a direct impact on customer experience across regions.

Key Responsibilities

• Develop testing strategies for high-throughput routing services
• Automate testing for diverse cloud and storage solutions
• Enhance Java code for improved functionality
• Maintain integration tests validating multi-region flows
• Resolve issues in distributed, multi-tenant environments

Requirements

• Minimum 2 years in software quality engineering
  Full-time Other-General

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