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Senior Production Support Analyst, Synthetic Prime

TD International Services Limited

Singapore, Singapore, Singapore Full time July 07, 2026
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Opportunity Description

Description

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About the Role

We are seeking a Senior Production Support Analyst to support the Synthetic Prime platform. You will act as a key point of contact for the business, ensuring platform stability, managing incidents, and driving continuous improvement across production systems.

Key Responsibilities

Production Support & Incident Management

  • Provide L2 production support for Synthetic Prime and related applications
  • Lead incident triage, prioritization, escalation, and resolution
  • Own problem management including root cause analysis and remediation
  • Communicate incidents, risks, and outages clearly to stakeholders

    • Application Stability & Monitoring

  • Monitor system health and proactively prevent production issues
  • Improve application performance and resiliency
  • Troubleshoot application, system, and data integrity issues

    • Change & Release Management

  • Execute ch...
    • Full time Computer Occupations

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    Opportunity Details

    Location Singapore, Singapore
    Country Singapore
    Type Full time
    Category Computer Occupations
    Posted July 07, 2026
    Deadline August 16, 2026

    About TD International Services Limited

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    TD International Services Limited

    Singapore, Singapore