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Senior Product Manager: Member Experience
Dialogue Technologies Inc.
Opportunity Description
Enhance well-being through innovative products as a Senior Product Manager at Dialogue. Join a hybrid team focused on improving member experiences and satisfaction in virtual care.
As a key member of Dialogue, Canada’s top virtual care provider, you will lead the Member Experience Product Stream and report to the Director of Product. Your role will revolve around managing product roadmaps, engaging with customers, and leading cross-functional teams to deliver impactful projects. Expect to employ data analysis to inform strategies and improve user satisfaction.
Key Responsibilities:
• Partner with cross-functional teams for opportunities
• Oversee the product roadmap for the Scrum team
• Conduct research to understand member needs
• Collaborate to ensure product success
• Analyze using metrics for user and business goals
Requirements:
• 5+ years in product management for B2C
• Proven experience using AI for insights
• Strong communication within teams
As a key member of Dialogue, Canada’s top virtual care provider, you will lead the Member Experience Product Stream and report to the Director of Product. Your role will revolve around managing product roadmaps, engaging with customers, and leading cross-functional teams to deliver impactful projects. Expect to employ data analysis to inform strategies and improve user satisfaction.
Key Responsibilities:
• Partner with cross-functional teams for opportunities
• Oversee the product roadmap for the Scrum team
• Conduct research to understand member needs
• Collaborate to ensure product success
• Analyze using metrics for user and business goals
Requirements:
• 5+ years in product management for B2C
• Proven experience using AI for insights
• Strong communication within teams
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