Opportunity Description
Elevate user experiences as a Senior Product Designer on the Product Led Growth team at Clio, focusing on onboarding and activation. This is a hybrid role available across Canada and the US.
At Clio, you'll lead the design process for onboarding, ensuring that new law firm customers achieve success in their first 120 days. Your responsibility includes creating intuitive onboarding experiences, designing in-product guidance, and developing internal tools for our onboarding teams. You'll influence customer engagement and retention, making Clio products indispensable to their workflows.
Key Responsibilities:
• Design the complete onboarding and activation journey
• Map customer journeys, focusing on key moments
• Create tailored onboarding paths for diverse firm types
• Develop in-product guidance and support systems
• Collaborate with Product and Engineering teams on solutions
Requirements:
• 5+ years of product design experience in SaaS
• Strong background ...
At Clio, you'll lead the design process for onboarding, ensuring that new law firm customers achieve success in their first 120 days. Your responsibility includes creating intuitive onboarding experiences, designing in-product guidance, and developing internal tools for our onboarding teams. You'll influence customer engagement and retention, making Clio products indispensable to their workflows.
Key Responsibilities:
• Design the complete onboarding and activation journey
• Map customer journeys, focusing on key moments
• Create tailored onboarding paths for diverse firm types
• Develop in-product guidance and support systems
• Collaborate with Product and Engineering teams on solutions
Requirements:
• 5+ years of product design experience in SaaS
• Strong background ...
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