Senior process associate - ai-driven customer care

Genpact South Africa (Pty) Ltd in Johannesburg is seeking a Sr. Associate - Customer Care to provide direct support to UK customers. This role involves handling inbound and outbound communication and ensuring compliance with FCA regulations while delivering exceptional customer service.

The ideal candidate must possess a Bachelor's degree in Business Administration, Communication, or a related field, as well as strong communication skills in English. Join us to push the boundaries of innovation in a dynamic and supportive environment. #J-18808-Ljbffr