Senior Operations Analyst

About This Job

Plans, supervises and controls operational activities and supports the process through management indicators, identify and correct operating problems and deviations from production plans and propose improvement actions.

Responsibilities:  

• Preparation of work plans and supervision. 

• Ensure the quality (E2E) of daily scheduled activities. 

• Implementation of automations 

• Implementation of improvements and processes 

• Evaluate and act on production reports. 

• Perform root cause analysis and propose corrective and preventive actions. 

• Team management. 

• Provide support and information to the coordinator regarding the management of technical or human resources. 

• Supervise the execution of processes. 

• Train the rest of the analysts. 

• Follow the managem...