Senior Marketing Research Advisor Role

Transform client insights as a Senior Marketing Research Advisor dedicated to the Voice of Clients and Advisors. This hybrid role combines innovative research strategies with client journey optimization.
You will lead the enhancement and implementation of measurement initiatives that directly influence the client experience. By analyzing Voice of Customer feedback, you'll identify key drivers of satisfaction and collaborate to implement actionable improvements. Your passion for continuous improvement will help cultivate a client-centric environment.
Key Responsibilities:
• Drive improvements in current measurement strategies
• Design new research initiatives during client journey moments
• Synthesize customer feedback to identify satisfaction drivers
• Advise on operationalizing recommendations for better experiences
• Influence cross-functional teams to adopt best practices
Requirements:
• At least 5 years of marketing research experience
• Strong skills ...