Senior Manager, Software Documentation

Responsibilities

• Build positive relationships with engineers, product managers, other authorities and collaborators, and leaders of those groups along with colleagues in PTI.
• Conduct needs analysis sessions to determine the appropriate depth and breadth of content for the various internal and external audiences.
• Write, edit, and organize technical content regarding installing, configuring, and customizing Dematic software products and required third party applications.
• Take complex input and information from multiple sources, analyze to determine next steps, and effectively execute the plan, adjusting as needed.
• Partner with instructional designers to create engaging and accurate learning content.
• Learn the products and be self-sufficient in using software with simulators and test equipment.
• Establish a strong feedback loop with experts in various roles and continuously improve deliverables.
• Lead monthly...