Senior Manager, Sales & CRM Optimization

Why FirstOntario?Competitive compensation packagesTop-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending accountEnhanced mental health benefits through SunLife and TELUS HealthExclusive banking benefitsUp to $1000 per year towards professional developmentPension PlanFlex-work environmentCompany-wide Employee Volunteer program (Blue Wave Program)Employee and Family Assistance ProgramJob Overview
The Senior Manager, Sales & MRM Optimization plays a key role in shaping FirstOntario's new Member Relationship Management (CRM/MRM) platform and how it is used across the organization. This role supports the strategic direction of Retail, Business and Wealth by creating and managing MRM-specific workflows, triggers, automations, adoption strategies and related processes. The position is responsible for helping the platform mature with the organization and become an essential tool for teams to leverage across th...