Opportunity Description
Role Overview
Manages production support activities for all Finance applications, ensuring operational excellence and maintaining stringent SLAs. Leads global support teams across multiple geographies and time zones with 24/7 coverage.
What You Will Do
Troubleshoots, manages incidents, and implements automation opportunities across the support lifecycle. Mentors teams on SRE mindset and evaluates AI/generative AI tools for intelligent incident management.
Why It Might Be a Fit
Requires 7+ years of experience managing an application support organization, with experience working with vendors, different technologies, and distributed systems. Must have exceptional relationship‑building skills and strong analytical and problem‑solving skills.
Requirements
- 7+ years of experience managing an application support organization
- Experience working with vendors
- Experience with different technologies and distribute...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position