Senior IT Service Management & SLM Process Owner

Dayforce is seeking an IT Service Level Management Process Owner in the Philippines to establish and improve service level management across its services. This role involves defining IT services, running governance, and continuous improvement using ServiceNow as the system of record.

The ideal candidate has 5+ years in IT service management, strong ITIL knowledge, and proven experience in defining IT services. Dayforce values diversity and offers excellent wellness initiatives, competitive pay, and opportunities for personal and professional growth.