Senior IT Operations Analyst at Sagard

Elevate your career as a Senior IT Operations Analyst with Sagard in Toronto. Take charge of critical systems and enhance IT and cybersecurity across the organization.

Sagard is looking for a Senior IT Operations Analyst to become a key player in its IT Operations team. In this senior role, you will manage technical support issues, oversee hardware lifecycle management, and administer cloud-based platforms like Google Workspace and Slack. Your expertise will also guide the implementation of new IT capabilities while enhancing end-user experiences.

Key Responsibilities:
• Serve as a senior escalation point for technical support issues
• Own and maintain on-premise hardware in the Toronto office
• Lead full lifecycle management of IT hardware and software
• Optimize enterprise cloud-based platforms and system updates
• Identify and lead IT process automation initiatives

Requirements:
• 3 to 5 years in IT support o...