Senior IT Incident Manager Quebec (Winnipeg)

Elevate your career with iA Financial Group as a Senior IT Incident Manager in Quebec. Spearhead incident response and problem management with a focus on IT service excellence. You will play a crucial role in leading major IT incident management and developing effective crisis responses. With over 5 years’ experience in incident coordination and a decade in technology, apply your skills in root cause analysis and service optimization. Your ability to communicate fluently in French and English will enhance collaboration across teams. Key Responsibilities

Lead end-to-end major IT incident management Structure and mobilize incident response teams Ensure transparent communication of incident details Drive problem management activities and follow-ups Improve IT service stability through analysis and collaboration Requirements

Minimum 5 years in major IT incident coordination 10 years of experience in information technology Bilingual in French and English Proven expertise i...