Senior IT Business Analyst, Google CCaaS Operationalization

Senior IT Procurement Analyst

Full‑time, hybrid position located in Toronto's office. Work onsite Tuesdays, Wednesdays, and Thursdays. Salary range: $90,000 - $110,000.

Responsibilities

You will lead procurement efforts across all departments, including IT, Marketing, HR, and Sales.

You will act as the lead negotiator for high‑value procurement initiatives, advocating for the company’s best interests, interpreting complex contracts and ensuring optimal pricing, terms, and conditions.

You will collaborate with cross‑functional teams to understand business requirements and provide strategic procurement insights.

You will foster strong vendor relationships, evaluating performance to ensure accountability to SLAs and contract terms.

You will identify opportunities for cost savings and risk mitigation through strategic renegotiations and process improvements.

You will manage the entire lifecycle of vendor contracts, f...