Senior Insurance Claims SpecialistHybrid

Senior Insurance Claims Specialist | Drive Quality, Coaching & Continuous Improvement

How will you make an impact?

Are you passionate about making a positive impact to our members dignified retirement?

At Hostplus, we're committed to delivering exceptional outcomes for our members when they need us most. As a Senior Insurance Claims Specialist, you will play a critical role in supporting our Insurance Claims and ServicePlus team by providing high-level technical expertise, mentoring claims professionals and driving excellence across claims operations.

You will manage a portfolio of complex and high-profile claims, provide technical guidance and coaching to the broader team, support complaints and escalations management, and contribute to ongoing improvements that enhance member outcomes, service standards and operational performance. Through your expertise and leadership, you will help ensure our claims service continues to deliver fair, ...