Senior Guest Experience Manager

Revelstoke Mountain Resort, 2950 Camozzi Road, Revelstoke, British Columbia, Canada

Senior Guest Experience Manager

If you are passionate about guest service, thrive in a fast-paced environment, and want to be part of a team that values both adventure and professionalism, we invite you to join our Central Reservations team.

The Senior Guest Experience Manager is responsible for the overall leadership, performance, and strategic direction of the Guest Experience team at Revelstoke Mountain Resort and its associated properties, including The Sutton Place Hotel and Cabot Revelstoke Mountain Lodge.

This role oversees the Guest Experience Manager and Specialists, ensuring the team delivers a high-quality, consultative booking experience while driving revenue through accommodations, activities, and year-round offerings including skiing, mountain biking, and golf.

The Senior Guest Experience Manager is accountable for team performance, culture, ...