Senior Customer Support Analyst

Senior Customer Support / Operations Analyst (AxiomSL)

We’re looking for a Senior Customer Support / Operations Analyst (AxiomSL) to join our team, reporting to Senior Manager, Client Support Services. In this role, you’ll be a key point of contact for our clients, helping them resolve complex technical and functional issues while ensuring they get the most value from the AxiomSL platform.

You’ll play a critical role in supporting global regulatory compliance solutions, working closely with clients and internal teams to troubleshoot issues, improve processes, and deliver a reliable, high-quality support experience.

You’ll fit right in if you’re detail-oriented, customer-focused, and technically curious, enjoy solving complex problems, and thrive in a collaborative, fast-paced, global environment.

What You’ll Do