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Senior Customer Service Representative (Monterrey)

Link-Worldwide

monterrey, nuevo león, Mexico Full-time July 07, 2026

Opportunity Description

Career Area

Finance

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

The role supports comprehensive portfolio management activities for Caterpillar Financial Services Corporation (CFSC), ensuring operational excellence and risk mitigation across customer accounts. This position serves as a key point of contact for customer service matters in the absence of the Customer Support Manager, providing leadership and guidance to the team.

Responsibilities

  • Monitor and report overdue ac...
Full-time Servicio de atención al cliente

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