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Senior Customer Service Executive (Manufacturing/ MNC/ Purchasing) JL55
TRUST RECRUIT PTE. LTD.
Opportunity Description
Responsibilities
- Prepare and maintain price lists for day-to-day customer enquiries to support quotation activities
- Handle incoming customer enquiries, prepare quotations, and follow up on proposals to secure orders
- Review customer PO, contract and convert to sales order for internal process, ensure timely confirmation of customer orders
- Provide comprehensive pre- and post-sales customer support to ensure smooth order execution and customer satisfaction
- Support sales team by gathering customer and market information related to product requirements and opportunities
- Actively promote the Company’s products and services to customers to support sales growth
- Analyze order win rates and collaborate with the sales team to improve costing and pricing strategies
- Coordinate with Engineering, Production, and Supply Chain teams to ensure technical and commercial requirements are met
- Collaborate closely with the ...
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