Senior Customer Experience Analyst – Multilingual CX Builder

Nubank in Bogotá is seeking a Customer Experience Analyst to join the internationalization team and help shape how we operate, train, and grow across borders. You’ll deliver great support in multiple languages and build processes with a global platform behind you.

You’ll own knowledge management, monitor CX metrics, and partner with cross-functional squads to launch new markets from our Bogotá base. This is a ground-up CX role requiring 2–3 years in customer service with bilingual Spanish and an