Opportunity Description
Eaton’s IS VEH VGNA division is currently seeking a Senior Contact Center Manager. This is a hybrid work opportunity for Eaton. Candidates must live within 50 miles of our Galesburg, MI facility.
The expected annual salary range for this role is $97000 - $143000 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
The Senior Contact Center Manager is responsible for developing a contact center culture of excellence within the Roadranger Customer Experience Center, delivering industry-leading customer support and operational performance. This role leads the U.S.-based contact center team, supported by a Junior Supervisor, and serves as the backup to the Contact Center General Manager when needed.
Key responsibilities include managing and improving department KPIs, monitoring team performance, and presenting ...
The expected annual salary range for this role is $97000 - $143000 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
The Senior Contact Center Manager is responsible for developing a contact center culture of excellence within the Roadranger Customer Experience Center, delivering industry-leading customer support and operational performance. This role leads the U.S.-based contact center team, supported by a Junior Supervisor, and serves as the backup to the Contact Center General Manager when needed.
Key responsibilities include managing and improving department KPIs, monitoring team performance, and presenting ...
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