Senior Consultant for Service Optimization

Lead impactful process improvement initiatives at Simon Fraser University as a Senior Consultant. Collaborate across departments to enhance the university's service experiences and operational efficiency.
This position involves driving transformation for SFU, focusing on how services flow across the institution. By engaging with faculty and staff, you will uncover inefficiencies and propose practical solutions. Your work will facilitate meaningful changes that empower students and enhance their learning and working environments.
Key Responsibilities:
• Identify process barriers through community engagement
• Design and document service improvements and analysis
• Offer clear recommendations informed by evidence
• Collaborate with diverse teams to implement changes
• Utilize change management practices in redesign initiatives
Requirements:
• Bachelor's degree; Lean Six Sigma Black Belt highly regarded
• Eight years of experience in similar roles
• Advanc...