Senior Communications Specialist at BlueCat

Join BlueCat as a Senior Customer Marketing Communications Specialist and drive effective customer engagement through strategic communication initiatives. This hybrid role requires strong writing skills and cross-functional collaboration.
In this senior role, you will be pivotal in coordinating customer-facing communications in partnership with various teams such as Product, Marketing, and Sales. Your expertise will ensure messages are timely, relevant, and customer-centric, while maintaining a communications calendar for improved visibility. You'll work on product updates, engagement campaigns, and customer advocacy initiatives to enhance overall customer experience.
Key Responsibilities:
• Coordinate non-operational customer communications across departments
• Maintain a comprehensive customer communications calendar
• Collaborate with product teams to announce updates and features
• Manage customer newsletters and other communication programs
• Track engagement ...