Senior Cloud Support Manager — Escalations & Success

PVH Corp. is seeking a Senior Support Manager (Cloud Applications /SaaS) to lead escalation management, build strong customer relationships, and align support guidelines with business goals. The role requires guiding cross-functional teams and driving service excellence.

Hybrid work arrangement with potential travel. Experience in the Supply Chain domain and Blue Yonder products is a plus; mentorship and process-improvement focus will be key for success.