Senior Client Relations Director in Toronto

Lead client engagement as a Senior Director of Client Relations in Toronto with Central 1. Elevate satisfaction and drive treasury growth, all within a hybrid work model.
This pivotal role requires a seasoned professional with over 10 years in account management and customer success, ideally in financial services. You'll oversee a designated client portfolio, ensuring retention and enhancing relationships across product and service delivery teams. Collaborate closely to identify and address client needs while shaping strategic initiatives that yield long-term value.
Key Responsibilities:
• Develop portfolio strategies for payments and treasury growth
• Drive client retention and satisfaction for assigned accounts
• Prepare proposals and presentations for renewals and expansions
• Build relationships with stakeholders and industry partners
• Monitor business performance and client needs for improvements
Requirements:
• 10+ years in account management or busine...