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Senior Claims Specialist

Company 28 - Manulife (International) Limited

Hong Kong, Hong Kong, Hong Kong Full time July 05, 2026
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Opportunity Description

The opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Claims Analyst with the resources to solve critical problems for the future of our business, which is why we need you. 

Position Responsibilities:

  • Handle complicated claims and appeal case for smooth resolution.
  • Identify improvement areas and manager various initiatives to enhance customers' experience.
  • Support and strengthen claims training to customer-facing associates in handling claim enquiries.
  • Review and update claims guideline and process manuals.
  • Perform ad hoc assignment or projects.

    • Required Qualifications:

  • Degree holder
  • At least 2 years or above relevant working experience including in medical and/or major claims with approval authority.
  • Experience in complaint handling will be an advantage.
  • Good ...
    • Full time Business Operations Specialists

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    Opportunity Details

    Location Hong Kong, Hong Kong
    Country Hong Kong
    Type Full time
    Category Business Operations Specialists
    Posted July 05, 2026
    Deadline August 14, 2026

    About Company 28 - Manulife (International) Limited

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    Company 28 - Manulife (International) Limited

    Hong Kong, Hong Kong