Senior Business Intelligence Engineer, EU Stores CX Analytics & Automation

Description
Are you passionate about using data to shape how millions of customers experience Amazon? We're looking for a Senior Business Intelligence Engineer to own analytics across EU Customer Experience programmes and Catalogue Health, two workstreams that directly influence what European customers see, discover, and buy every day. You'll design data models that reveal how catalogue defects degrade the shopping experience, build measurement frameworks that tell leadership which programmes are actually moving the needle, and deliver the analytical foundations that drive strategic decisions across ten European marketplaces. On the engineering side, you'll build production-grade data pipelines using Python, Spark, SQL, and AWS serverless infrastructure. On the analytics side, you'll own the insights that shape programme direction, deep-diving into customer engagement data, quantifying the impact of quality improvements on real shopping behaviour, and surfacing the opportunities tha...