Opportunity Description
Join McKesson as a Senior Business Systems Analyst focusing on CRM and Marketing platforms. Leverage your expertise in Salesforce and Marketo to empower customer engagement initiatives.
In this role, you will lead comprehensive business analysis efforts across Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Marketo. You'll collaborate with business leaders and IT teams to define strategies and influence solutions that enhance operational excellence. Your deep understanding of CRM and marketing processes will drive impactful analysis and integration across platforms.
Key Responsibilities:
• Lead end-to-end analysis initiatives across CRM platforms
• Partner with stakeholders to define strategy and priorities
• Facilitate requirements workshops and solution discussions
• Translate business objectives into technical requirements
• Drive process optimization for customer journeys and workflows
Requirements:
• 7+ years as a Business Systems Analyst wit...
In this role, you will lead comprehensive business analysis efforts across Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Marketo. You'll collaborate with business leaders and IT teams to define strategies and influence solutions that enhance operational excellence. Your deep understanding of CRM and marketing processes will drive impactful analysis and integration across platforms.
Key Responsibilities:
• Lead end-to-end analysis initiatives across CRM platforms
• Partner with stakeholders to define strategy and priorities
• Facilitate requirements workshops and solution discussions
• Translate business objectives into technical requirements
• Drive process optimization for customer journeys and workflows
Requirements:
• 7+ years as a Business Systems Analyst wit...
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