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Senior AutoDeck Support Executive at TCS
Tata Consultancy Services
Opportunity Description
Join Tata Consultancy Services as a Senior AutoDeck Support Executive, specializing in Autodesk tools and ITIL processes. Leverage your technical skills in a dynamic environment.
This role at TCS demands expertise in CAD and CAE applications, with a focus on Autodesk and Bentley products. You will manage incident processes and provide leadership to enhance team performance and optimize application support. Your ability to communicate effectively and collaborate across teams is vital for success.
Key Responsibilities:
• Manage license allocation and troubleshooting for Autodesk applications
• Implement ITIL-driven incident management strategies
• Lead and mentor a diverse support team
• Conduct detailed analyses of incidents and licensing issues
• Cooperate with various teams to ensure operational integrity
Requirements:
• Expertise in ITIL methodologies and best practices
• Background in CAD application su...
This role at TCS demands expertise in CAD and CAE applications, with a focus on Autodesk and Bentley products. You will manage incident processes and provide leadership to enhance team performance and optimize application support. Your ability to communicate effectively and collaborate across teams is vital for success.
Key Responsibilities:
• Manage license allocation and troubleshooting for Autodesk applications
• Implement ITIL-driven incident management strategies
• Lead and mentor a diverse support team
• Conduct detailed analyses of incidents and licensing issues
• Cooperate with various teams to ensure operational integrity
Requirements:
• Expertise in ITIL methodologies and best practices
• Background in CAD application su...
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