Opportunity Description
Be a driving force at Cognizant as a Senior Application Support and Service Delivery Manager located in Mississauga, Ontario. Your leadership expertise will impact a managed services team of 50-65 professionals.
With more than 15 years in IT operations, your mission will encompass service excellence across the application lifecycle. You will govern service delivery processes and ensure stakeholder engagement while managing risks effectively. Transition your skills in budget management and operational planning into a key leadership role.
Key Responsibilities:
• Lead a team of support professionals to achieve service goals
• Supervise stakeholder communications and performance metrics
• Administer application intake alongside product teams
• Maintain a comprehensive risk register for services
• Coordinate support for significant corporate business events
Requirements:
• 15+ years in IT operations with a leadership...
With more than 15 years in IT operations, your mission will encompass service excellence across the application lifecycle. You will govern service delivery processes and ensure stakeholder engagement while managing risks effectively. Transition your skills in budget management and operational planning into a key leadership role.
Key Responsibilities:
• Lead a team of support professionals to achieve service goals
• Supervise stakeholder communications and performance metrics
• Administer application intake alongside product teams
• Maintain a comprehensive risk register for services
• Coordinate support for significant corporate business events
Requirements:
• 15+ years in IT operations with a leadership...
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