Senior Analyst Technical Support

A career as a Senior Analyst Technical Support – Capital Markets at National Bank means being a technology support specialist for the IT Delivery team – Capital Markets.

As a Senior Analyst Technical Support, you have a concrete impact on one of the critical systems in financial markets by ensuring their stability, performance and availability.

Your job

• Diagnose and resolve problems related to FIX connections and message flows
• Create, configure and maintain business and technical rules in the platform
• Participate in deployments platform configurations and updates
• Analyze logs and performance to identify and correct anomalies
• Contribute to the continuous improvement of monitoring tools and operational processes
• Provide support outside office hours, on calls every third week, on a rotation basis

Your team

The Vice-President, Capital Markets Technology, has more than 270 specialists who w...