Senior Amazon Connect QA & Automation Consultant (Colombia)

NeuraFlash is seeking a skilled Amazon Connect Automation QA Consultant to lead quality assurance efforts across contact center implementations. The adecuado candidate should have deep expertise in Amazon Connect testing, coupled with experience in automated IVR validation and load & performance testing. The role includes designing comprehensive test plans and validating omni-channel routing, voice user interfaces, and API integrations.

Candidates with a solid understanding of conversational AI solutions will be highly regarded.