Opportunity Description
Transform customer experiences with Slalom as a Senior Amazon Connect Consultant in Toronto. Leverage your expertise in AWS technologies and contact center solutions to drive impactful results.
In this senior consultant role, you will work closely with teams to implement cutting-edge Amazon Connect solutions. Your responsibility will include designing and executing contact center transformations, leading discussions for business development, and creating robust technical documentation. Your hands-on experience with AWS services will be vital in delivering exceptional results to clients.
Key Responsibilities: • Provide expert Amazon Connect guidance to clients and teams • Lead implementations of Contact Center Transformation solutions • Develop detailed delivery lifecycle plans and estimates • Create case studies, demos, and training resources • Offer training support to client teams as needed
Requirements: • 3+ years of consulting experience or similar • Exte...
In this senior consultant role, you will work closely with teams to implement cutting-edge Amazon Connect solutions. Your responsibility will include designing and executing contact center transformations, leading discussions for business development, and creating robust technical documentation. Your hands-on experience with AWS services will be vital in delivering exceptional results to clients.
Key Responsibilities: • Provide expert Amazon Connect guidance to clients and teams • Lead implementations of Contact Center Transformation solutions • Develop detailed delivery lifecycle plans and estimates • Create case studies, demos, and training resources • Offer training support to client teams as needed
Requirements: • 3+ years of consulting experience or similar • Exte...
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