Senior AI Platform Operations Engineer

Main Activities

AI Platform Reliability and Operations
• Administer and operate the AI platform to ensure availability, performance, and resilience across environments, integrations, and supporting infrastructure.
• Monitor platform health using dashboards, logs, metrics, and alerts, and coordinate incident and service restoration activities.
• Lead operational triage, escalation coordination, and post-incident reviews to strengthen services stability and resilience. 
• Track and report on service reliability indicators, incident trends, and operational performance.

AI Platform Enablement & Production Readiness
• Enable approved AI use cases into production by ensuring: 
o Environment readiness, 
o Dependency validation, 
o Completion of operational readiness checklists, 
o Structured service transition activities
• Support platform lifecycle management through:
o Release coordination, 
o Change readiness vali...