Senior AI-CX Insights Lead

DiDi Chuxing is seeking a skilled data professional in Bogotá, Colombia, to build and maintain AI-powered systems that transform customer interaction data into actionable insights. The ideal candidate will conduct discovery sessions across Latin America to effectively gather and translate operational problems into structured requirements.

The role requires proficiency in SQL and the ability to measure the impact of work. Fluency in English is also necessary to communicate effectively with international stakeholders.