Senior AI Agent Architect — Enterprise NLP (Madrid)

Parloa GmbH, based in Madrid, is looking for a Senior Agent Architect to transform customer service with AI Agents.

In this role, you will implement Parloa's solutions and enhance customer experiences for clients and partners.

Applicants should have 3+ years of experience in customer-facing roles with expertise in conversation design, an entrepreneurial mindset, and proficiency in prompt engineering. Exceptional Spanish and English skills are required, along with a commitment to data protection standards.