Opportunity Description
Elevate customer support as Krone Canada’s Senior Aftersales Manager in Ontario. Develop aftersales strategies and enhance dealer support processes in this dynamic, full-time role.
Krone Canada is seeking a senior-level Aftersales Manager to establish and lead its customer support organization. This full-time position involves building a parts operation, providing technical support, managing warranty processes, and enhancing customer satisfaction. Collaborating with global teams from Germany and the United States will be essential to align strategies and ensure service excellence.
Key Responsibilities:
• Establish and implement the aftersales strategy in Canada
• Develop systems and performance measures for dealer support
• Manage parts inventory and forecasting processes efficiently
• Coordinate technical support and resolve customer issues
• Champion a customer-first culture throughout the organization
Requirements:...
Krone Canada is seeking a senior-level Aftersales Manager to establish and lead its customer support organization. This full-time position involves building a parts operation, providing technical support, managing warranty processes, and enhancing customer satisfaction. Collaborating with global teams from Germany and the United States will be essential to align strategies and ensure service excellence.
Key Responsibilities:
• Establish and implement the aftersales strategy in Canada
• Develop systems and performance measures for dealer support
• Manage parts inventory and forecasting processes efficiently
• Coordinate technical support and resolve customer issues
• Champion a customer-first culture throughout the organization
Requirements:...
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