Sap s/4hana operations and planning (mm - pp)

Responsibilities Monitoring Service Now incident queues for your assigned functional areas Performing initial evaluation and triage of support tickets Communicating directly with impacted users to understand reported issues Analyzing issues and determining the appropriate path to resolution Performing SAP configuration changes as needed to resolve break/fix issues Coordinating with technical teams when development or cross-functional support is required Working with business users to validate solutions and capture test evidence Documenting analysis, actions taken, and resolution details in accordance with support processes Qualifications BA/BS degree in Computer Science, Engineering, Information Technology, or a related field 5 to 8 years of experience in an SAP-related IT role Exposure to S/4 HANA and ECC is preferred Experience with NACE output determination and BRF+ Experience with ALE / IDOC inbound and outbound integration Experience with modern event-based, SAP API integration is...