Opportunity Description
Drive customer satisfaction as a Remote ECS & SAP Client Delivery Manager for SAP's private cloud customers. Manage key engagements and steer projects to ensure success and alignment.
As the main contact for SAP's RISE with SAP S/4HANA Cloud, HANA Enterprise Cloud, and Cloud Application Services, you'll lead engagements, oversee projects, and manage stakeholder expectations. Your role demands excellent communication and presentation skills to interact confidently across technical and non-technical audiences.
Key Responsibilities:
• Manage customer engagements and align service planning
• Oversee day-to-day project operations and delivery
• Build relationships and enhance customer satisfaction
• Conduct commercial account management and renewals
• De-escalate critical issues and support complex engagements
Requirements:
• Bachelor’s degree in business or technology
• 2+ years in a customer-facing role in IT consulting
• Experience with SAP's private clou...
As the main contact for SAP's RISE with SAP S/4HANA Cloud, HANA Enterprise Cloud, and Cloud Application Services, you'll lead engagements, oversee projects, and manage stakeholder expectations. Your role demands excellent communication and presentation skills to interact confidently across technical and non-technical audiences.
Key Responsibilities:
• Manage customer engagements and align service planning
• Oversee day-to-day project operations and delivery
• Build relationships and enhance customer satisfaction
• Conduct commercial account management and renewals
• De-escalate critical issues and support complex engagements
Requirements:
• Bachelor’s degree in business or technology
• 2+ years in a customer-facing role in IT consulting
• Experience with SAP's private clou...
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