Salesforce Support Engineer

About the Company Avanciers is seeking a highly skilled to join our team for an exciting role with one of our esteemed clients, based in Mexico Remote. About the Role We are currently seeking a qualified Salesforce Support Engineer to join our team in a full-time, fully remote capacity based in Mexico. This Mid-Senior level position is designed for a professional who can effectively balance application support, core platform administration, and development responsibilities. Responsibilities Provide L1/L2 production support for Salesforce users and business stakeholders. Troubleshoot and resolve incidents, service requests, and application issues within defined SLAs. Support user onboarding, access management, profiles, roles, permission sets, and security configurations. Develop and maintain Salesforce solutions using Apex, Lightning Components, Lightning Web Components (LWC), Visualforce, and Flows. Analyze user requirements and implement system enhancements. Perform root cause analys...