Opportunity Description
Salesforce Senior Consultant, Functional Transformation
Our Deloitte Customer team empowers organizations to build deeper relationships with customers. This includes supporting their marketing, sales, and service organizations. Post sales activities including service, customer success and professional services is growing in importance because of the role it plays in customer retention and expansion. Across a number of industries including High-Tech, Media, and Energy, Professional Services and Customer Success is becoming a pressing need.
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Senior Consultant on the Sales & Service team, you will be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design and flow mapping), testing, training, defining support procedures, and supporting implementations.
A successful candidate would possess these skills:
...
Our Deloitte Customer team empowers organizations to build deeper relationships with customers. This includes supporting their marketing, sales, and service organizations. Post sales activities including service, customer success and professional services is growing in importance because of the role it plays in customer retention and expansion. Across a number of industries including High-Tech, Media, and Energy, Professional Services and Customer Success is becoming a pressing need.
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Senior Consultant on the Sales & Service team, you will be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design and flow mapping), testing, training, defining support procedures, and supporting implementations.
A successful candidate would possess these skills:
...
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