Sales-Focused Customer Specialist at goeasy

Join goeasy as a Customer Solutions Specialist, where your role supports Canadians in managing their home goods through flexible payment options. Your ability to engage with customers will drive their success.
This position involves providing exceptional customer service while managing financial products and accounts. You will work closely with clients to identify their needs and offer fitting solutions. Your experience in retail or finance will benefit the community as you help them build better futures.
Key Responsibilities:
• Build relationships with customers through personal engagement
• Conduct interviews to determine financial and leasing needs
• Transparently explain lease terms and credit options
• Drive sales of financial services through cross-selling
• Manage accounts and negotiate payment terms effectively
Requirements:
• Proven sales orientation and communication skills
• Customer service experience, preferably in retail or finance
• Stron...