Sales and Operations Manager- Tours & Safaris

The Sales and Operations Manager is responsible for driving revenue growth while overseeing the planning, coordination, and execution of tour and safari operations. The role ensures exceptional customer experiences, efficient service delivery, strong supplier relationships, and the achievement of sales and profitability targets. The position combines strategic sales leadership with operational excellence to maintain high standards of quality, safety, and customer satisfaction.

Key Responsibilities

Sales Management

• Develop and implement sales and marketing strategies to increase tour and safari bookings.

• Identify new business opportunities and expand corporate, travel agent, and international partnerships.

• Prepare quotations, itineraries, and customized travel packages for clients.

• Manage the sales pipeline from inquiry to booking confirmation.

• Achieve monthly, quarterly, and annual sales targets.

• Analyze market trends ...