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RR-0259377- Sr Analyst I Infrastructure Services

DXC Technology

Chennai, Tamil Nadu, India Full-time June 21, 2026
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Opportunity Description

Job Description:

Key Responsibilities

Knowledge Strategy & Governance

  • Define and maintain the Knowledge Management framework aligned with organizational and ITSM standards (e.g., ITIL).
  • Establish knowledge governance, review cycles, quality standards, and ownership.
  • Ensure compliance with information security, data privacy, and regulatory requirements.

    • Knowledge Creation & Maintenance

  • Develop, curate, and maintain knowledge articles, SOPs, FAQs, runbooks, playbooks, and learning materials.
  • Review and validate knowledge content for accuracy, relevance, and usability.
  • Ensure knowledge is updated promptly following process, tool, or service changes.

    • Tool & Platform Management

  • Manage KM platforms such as ServiceNow Knowledge Base, SharePoint, Confluence, or similar tools.
  • Enable effective search, taxonomy, tagging, and...
    • Full-time Computer Occupations

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    Opportunity Details

    Location Chennai, Tamil Nadu
    Country India
    Type Full-time
    Category Computer Occupations
    Posted June 21, 2026
    Deadline July 31, 2026

    About DXC Technology

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    DXC Technology

    Chennai, India