RQ00709 – Application Support Specialist – Senior

Ontario Health
525 University Ave, Toronto

Start Date:
End Date:
Shortlist Date: , 5:00 p.m.

Must Haves

• Minimum of five years experience working in BMC Helix, including custom‑built modules, data review and updates, and use of ticketing and tracking systems.
• Minimum of five years experience with identity management solutions such as NetIQ, including management of user access, permissions, credentials, and account data.
• Minimum of five years experience working with client management systems and custom‑built software solutions used to manage customer, product, and service data.
• Demonstrated experience managing data at the individual customer or account record level, including communication with customers and strong analytical skills.
• Demonstrated attention to detail and ability to meet the highest standards of accuracy while following business practices, informat...