Opportunity Description
Elevate guest experiences as the Rooms Division Manager at Basecamp Property Management in Revelstoke, British Columbia. This full-time role drives service excellence and operational efficiency across the property.
The Rooms Division Manager supports the Regional General Manager in overseeing Basecamp Resorts and Northwinds. You will enhance guest satisfaction by managing Housekeeping and Guest Services, ensuring quality standards are upheld. Engage in recruitment, training, and operational strategies to optimize resources and meet budget expectations.
Key Responsibilities:
• Recruit and onboard high-potential candidates
• Oversee daily operations and team adherence to SOPs
• Conduct inspections and manage room readiness timelines
• Coordinate cross-department workflows for efficiency
• Follow up on guest feedback for service recovery
Requirements:
• Minimum 1 year supervisory experience in hospitality
• Strong knowledge of guest service and housekeeping
The Rooms Division Manager supports the Regional General Manager in overseeing Basecamp Resorts and Northwinds. You will enhance guest satisfaction by managing Housekeeping and Guest Services, ensuring quality standards are upheld. Engage in recruitment, training, and operational strategies to optimize resources and meet budget expectations.
Key Responsibilities:
• Recruit and onboard high-potential candidates
• Oversee daily operations and team adherence to SOPs
• Conduct inspections and manage room readiness timelines
• Coordinate cross-department workflows for efficiency
• Follow up on guest feedback for service recovery
Requirements:
• Minimum 1 year supervisory experience in hospitality
• Strong knowledge of guest service and housekeeping
Interested in this opportunity? Apply now through Expertini.
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