Rooms Agent/ルームスエージェント

• Must have the legal right to work in Japan (Japanese citizenship or a valid work visa/work authorization).

• Business-level proficiency in Japanese is required.

POSITION SUMMARY

Cross-Functional Responsibilities

The Rooms - Agent will be assigned duties in both the Front Desk and Club Lounge to:

Build cross-functional expertise
Expand operational knowledge
Foster a guest-centric mindset by delivering flexible, high-quality service across all touchpoints
Assignments will be communicated in advance, specifying whether the focus will be on the Front Desk or Club Lounge, to ensure smooth scheduling and preparation.

Follow all company safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company a...